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Helpdesk & Remote PC

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EasyDesk helpdesk
Downloads: 186 License: Shareware Updated: 3/13/2011 Added: 6/2/2007
EasyDesk Helpdesk is a simple call logging utility for small support centres and others. It is designed primarily to be quick and easy to use. Fully compatible with XP and Vista. Registration costs just $49.0 Details
NetSupport Servicedesk
Downloads: 95 License: Demo Updated: 3/13/2011 Added: 3/13/2011
NetSupport Servicedesk is a powerful and wholly web based solution providing detailed recording and tracking of incidents and is built using ITIL standards. Details
Desktop Authority Express
Downloads: 172 License: Demo Updated: 3/13/2011 Added: 6/2/2007
Desktop Authority Express reduces total cost of desktop and application ownership by enabling administrators to proactively secure, manage, support and inventory desktops from a central location. Details
Desktop Authority
Downloads: 194 License: Demo Updated: 3/13/2011 Added: 6/2/2007
Desktop Authority reduces total cost of desktop and application ownership by enabling administrators to proactively secure, manage, support and inventory desktops from a central location. Details
DataTrack System 3.5
Downloads: 100 License: Commercial Updated: 3/13/2011 Added: 3/13/2011
The DataTrack System is an affordable, web enabled service and support management system designed for call centers, help desks, customer support centers, IT departments, and software development teams. Details
Commit CRM
Downloads: 156 License: Commercial Updated: 3/13/2011 Added: 6/2/2007
Commit - CRM, Service and Billing for Small Computer Repair and Computer Services Businesses. Commit is an affordable CRM, Service, Dispatching Contracts and Billing software solution designed specifically for computer services companies Details
Help Desk Authority (formerly BridgeTrak)
Downloads: 72 License: Demo Updated: 3/13/2011 Added: 3/13/2011
Comprehensive trouble ticket tracking software for IT and/or customer support desks. User friendly interface,customizable screens and fields, knowledgebase, reporting, robust query, and modules for Asset Management, issue escalation,web self service Details
Boldchat
Downloads: 47 License: Freeware Updated: 3/13/2011 Added: 3/13/2011
Free live chat software for online sales and support teams. Increase sales, improve customer service, and reduce support costs. Simply install and add a chat button to your site. Paid editions allow managing leads, emails, click-to-call and tickets. Details
Boldcenter Operator Client .NET
Downloads: 83 License: Freeware Updated: 3/13/2011 Added: 6/2/2007
Free live chat software for online sales and support teams. Increase sales, improve customer service, and reduce support costs. Simply install and add a chat button to your site to get started. Paid editions allow managing leads, emails, and tickets. Details
Been There Done That
Downloads: 167 License: Shareware Updated: 3/13/2011 Added: 6/2/2007
Been There, Done That! is an affordable IT help desk program. Quickly and easily record, update, search and report on users, their computers, software, peripherals and their problems. This version adds integrated charts and backup and restore. Details
Adondo Personal Audio Link
Downloads: 130 License: Shareware Updated: 3/13/2011 Added: 5/30/2007
Call your PC from any phone to hear the information you need. PAL can: *Read and reply to Outlook email *Get real-time traffic and stocks *Play podcasts *Voice-dial contacts *Recite info from documents and spreadsheets *Read web pages and blog Details
AccessAble Help Desk Pro Edition
Downloads: 231 License: Shareware Updated: 3/13/2011 Added: 5/30/2007
An affordable, network ready,desktop and browser based program that let's you quickly record and update support requests as well as computer, software and peripheral inventory information. Wide range or reporting and analysis tools included. Details
VisualAgents Live Chat Software
Downloads: 153 License: Commercial Updated: 2/15/2011 Added: 2/15/2011
VisualAgents is a sophisticated, easy-to-use live video chat software that empowers your sales representatives to connect with customers on your website in real time. Cloud-based live help software for online sales and live support. Details
Netviewer Support Free Version (English)
Downloads: 158 License: Freeware Updated: 6/26/2010 Added: 10/30/2009
Netviewer Support is a professional remote support solution trusted by 15.000+ companies in 55 countries - now freely available for personal use. Details
Skymol Communicator Live Help Software
Downloads: 278 License: Commercial Updated: 6/26/2010 Added: 1/22/2008
Live video chat software. Live help and live customer support software with voice, video. Customer service software, help desk software for online sales and customer service. Completely web-based, no downloads. Audio, video chat software. Details
Skymol Communicator Live Chat Software
Downloads: 240 License: Commercial Updated: 6/26/2010 Added: 11/12/2007
Live help software with voice,video. Live help and live customer support software. Customer service software, help desk software for online sales and customer service. Web-based, no downloads. Increased video picture (300 pixels X 300 pixels)! Details
SupportSmith v2
Downloads: 82 License: Shareware Updated: 4/23/2010 Added: 11/6/2009
SupportSmith v2 IT Support offers professional and company users the necessary resources to quickly establish secure connections between computers. File Transfer and Remote Shell tools included. No open ports required. Connect quickly and safely! Details
BeAnywhere Support Express
Downloads: 153 License: Demo Updated: 2/3/2010 Added: 2/3/2010
Professional remote support solution, no software installation required! <br>Remote control, File transfer and Chat. <br>Access to unattended PCs.<br> Free version available.<br> Fast and secure connection. Details
Adventnet ManageEngine Desktop Central
Downloads: 301 License: Freeware Updated: 6/27/2007 Added: 5/30/2007
This Enterprise Desktop Management Software provides Configurations, Inventory Management, Patch Management, Software Installation, Service Pack Installation, Desktop Sharing, System Tools, User Logon Reports and Active Directory Reports. Details
Zeta Helpdesk
Downloads: 286 License: Freeware Updated: 6/4/2007 Added: 6/4/2007
The organization software “Zeta Helpdesk” for Windows and Web offers an optimal environment with its modular software architecture for the adaptation, documentation, monitoring and payoff of external or internal support inquiries (tickets). Details
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